Lender · complaint record
Infinity complaints
Filed under Infinity Holding Corporation
Consumers have filed 3 complaints about Infinity since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem when making payments.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2019
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Apr 16, 2020
Infinity complaints by month
The busiest month was January 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Infinity answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Infinity problems
Infinity compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | InfinityPayday & personal loans | - | 0 | - |
Compare side by side: Infinity vs SoLo Funds · Infinity vs AAA Auto Title Loans · Infinity vs Powerpay · Infinity vs AmeriCash
What people say about Infinity
All experiencesNo experiences with Infinity yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Infinity complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 16, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 2, 2020 | Payday & personal loans | Problem when making payments | Explained |
| Jan 3, 2019 | Payday & personal loans | Getting the loan | Explained |
Questions about Infinity
How many complaints does Infinity have?
Infinity has 3 complaints on record since January 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Infinity respond to complaints?
Yes. Infinity answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Infinity?
The most common problems are problem when making payments (1), charged fees or interest you didn't expect (1), getting the loan (1).
Is Infinity legit?
Infinity is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Infinity legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Infinity?
Complain to Infinity in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Infinity complaints come from?
Most come from Idaho (1), Oregon (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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