Auto lender · complaint record
Jensen & Sullivan complaints
Filed under Jensen & Sullivan, LLC
Consumers have filed 4 complaints about Jensen & Sullivan since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #133 of 193
Since October 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 14, 2026
Most complained-about auto lenders
Jensen & Sullivan complaints by month
The busiest month was October 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Jensen & Sullivan answered all time
- Closed with explanation250%
- Untimely response250%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Jensen & Sullivan complaints are about
Top Jensen & Sullivan problems
Inside "Repossession"
- Loan balance remaining after the vehicle is repossessed and sold 1
Jensen & Sullivan compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Jensen & SullivanAuto loans & leases | - | 1 | - |
Compare side by side: Jensen & Sullivan vs The Savings Group · Jensen & Sullivan vs AC AutoPay LLC, Denver, CO Branch · Jensen & Sullivan vs CARS Acquisition · Jensen & Sullivan vs EA Holdings
What people say about Jensen & Sullivan
All experiencesNo experiences with Jensen & Sullivan yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Jensen & Sullivan complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | No timely reply |
| Mar 14, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | No timely reply |
| Apr 21, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 31, 2015 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
Questions about Jensen & Sullivan
How many complaints does Jensen & Sullivan have?
Jensen & Sullivan has 4 complaints on record since October 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Jensen & Sullivan respond to complaints?
Yes. Jensen & Sullivan answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Jensen & Sullivan?
The most common problems are repossession (1), improper contact or sharing of info (1), false statements or representation (1).
Is Jensen & Sullivan legit?
Jensen & Sullivan is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Jensen & Sullivan legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Jensen & Sullivan?
Complain to Jensen & Sullivan in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Jensen & Sullivan complaints come from?
Most come from Utah (3), Wyoming (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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