Debt collection
Klarna debt collection complaints
Consumers have filed 635 complaints about Klarna's debt collection, 409 in the last 12 months (+241%). Klarna answered 92.7% on time and closed 3% with relief. See the whole Klarna record.
Klarna against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Klarna | 409 | 92.7% | 3% |
Latest Klarna debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 17, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 15, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 11, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 29, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Jul 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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