Mortgage company · complaint record
Laelia complaints
Filed under Laelia, LLC
Consumers have filed 1 complaint about Laelia since 2025, none in the last 12 months. It answered 0% on time. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since June 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 6, 2025
Laelia complaints by month
The busiest month was June 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Laelia answered all time
- Untimely response1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Laelia problems
Inside "Trouble during payment process"
- Private mortgage insurance (PMI) 1
Laelia compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | LaeliaMortgages | - | 0 | - |
Compare side by side: Laelia vs Midwest Loan Services · Laelia vs Truhome Solutions · Laelia vs NEXA Mortgage · Laelia vs Hilltop
What people say about Laelia
All experiencesNo experiences with Laelia yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Laelia complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 6, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | No timely reply |
Questions about Laelia
How many complaints does Laelia have?
Laelia has 1 complaint on record since June 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Laelia respond to complaints?
Yes. Laelia answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Laelia?
The most common problems are trouble during payment process (1).
Is Laelia legit?
Laelia is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Laelia legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Laelia?
Complain to Laelia in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Laelia complaints come from?
Most come from New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Laelia
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