Mortgage company · complaint record
Liberty Finance complaints
Filed under Liberty Finance Co., Inc.
Consumers have filed 2 complaints about Liberty Finance since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 19, 2021
Liberty Finance complaints by month
The busiest month was May 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Liberty Finance answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Liberty Finance problems
Liberty Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Liberty FinanceMortgages | - | 0 | - |
Compare side by side: Liberty Finance vs Midwest Loan Services · Liberty Finance vs Truhome Solutions · Liberty Finance vs NEXA Mortgage · Liberty Finance vs Hilltop
What people say about Liberty Finance
All experiencesNo experiences with Liberty Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Liberty Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 19, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| May 3, 2019 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Liberty Finance
How many complaints does Liberty Finance have?
Liberty Finance has 2 complaints on record since May 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Liberty Finance respond to complaints?
Yes. Liberty Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Liberty Finance?
The most common problems are struggling to pay mortgage (2).
Is Liberty Finance legit?
Liberty Finance is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Liberty Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Liberty Finance?
Complain to Liberty Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Liberty Finance complaints come from?
Most come from Mississippi (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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