Mortgage company · complaint record
Members Mortgage Services complaints
Filed under Members Mortgage Services, L.L.C.
Consumers have filed 2 complaints about Members Mortgage Services since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 22, 2024
Members Mortgage Services complaints by month
The busiest month was February 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Members Mortgage Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Members Mortgage Services problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
Members Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Members Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: Members Mortgage Services vs Midwest Loan Services · Members Mortgage Services vs Truhome Solutions · Members Mortgage Services vs NEXA Mortgage · Members Mortgage Services vs Hilltop
What people say about Members Mortgage Services
All experiencesNo experiences with Members Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Members Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 22, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 13, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Questions about Members Mortgage Services
How many complaints does Members Mortgage Services have?
Members Mortgage Services has 2 complaints on record since February 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Members Mortgage Services respond to complaints?
Yes. Members Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Members Mortgage Services?
The most common problems are trouble during payment process (2).
Is Members Mortgage Services legit?
Members Mortgage Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Members Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Members Mortgage Services?
Complain to Members Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Members Mortgage Services complaints come from?
Most come from Kansas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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