Mortgage company · complaint record
Metro Capital Mortgage complaints
Filed under Metro Capital Mortgage Corporation
Consumers have filed 1 complaint about Metro Capital Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 14, 2013
Metro Capital Mortgage complaints by month
The busiest month was February 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Metro Capital Mortgage answered all time
- Closed with non-monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Metro Capital Mortgage problems
Metro Capital Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Metro Capital MortgageMortgages | - | 0 | - |
Compare side by side: Metro Capital Mortgage vs Midwest Loan Services · Metro Capital Mortgage vs Truhome Solutions · Metro Capital Mortgage vs NEXA Mortgage · Metro Capital Mortgage vs Hilltop
What people say about Metro Capital Mortgage
All experiencesNo experiences with Metro Capital Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Metro Capital Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 14, 2013 | Mortgages | Settlement process and costs | Fixed |
Questions about Metro Capital Mortgage
How many complaints does Metro Capital Mortgage have?
Metro Capital Mortgage has 1 complaint on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Metro Capital Mortgage respond to complaints?
Yes. Metro Capital Mortgage answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Metro Capital Mortgage?
The most common problems are settlement process and costs (1).
Is Metro Capital Mortgage legit?
Metro Capital Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Metro Capital Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Metro Capital Mortgage?
Complain to Metro Capital Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Metro Capital Mortgage complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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