Debt collection
MOHELA debt collection complaints
Consumers have filed 805 complaints about MOHELA's debt collection, 344 in the last 12 months (+34%). MOHELA answered 41% on time and closed 11% with relief. See the whole MOHELA record.
MOHELA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | MOHELA | 344 | 41% | 11% |
Latest MOHELA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 30, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | In progress |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 23, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 21, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 15, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Oct 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Sep 29, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Sep 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Sep 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Sep 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Sep 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about MOHELA
No comments yet. Start the conversation - questions are welcome too.