Debt collection
MOHELA debt collection complaints
Consumers have filed 805 complaints about MOHELA's debt collection, 344 in the last 12 months (+34%). MOHELA answered 41% on time and closed 11% with relief. See the whole MOHELA record.
MOHELA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | MOHELA | 344 | 41% | 11% |
Latest MOHELA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | In progress |
| Sep 19, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Sep 17, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Sep 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Sep 9, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Sep 8, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Sep 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 4, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | No timely reply |
| Aug 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Aug 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 22, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 18, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Aug 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Aug 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Aug 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Aug 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jul 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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