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Complaint log

Mortgage Firm complaint log

The newest complaints about Mortgage Firm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 19, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Nov 18, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Jan 29, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Aug 8, 2023MortgagesStruggling to pay mortgageNYExplainedYes
Jul 7, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Jan 27, 2023MortgagesTrouble during payment processFLExplainedYes
Jan 6, 2023MortgagesTrouble during payment processFLExplainedYes
Nov 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Sep 9, 2022MortgagesTrouble during payment processFLExplainedYes
Aug 18, 2022MortgagesClosing on a mortgageFLMoney backYes
Apr 5, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXFixedYes
Mar 24, 2022MortgagesStruggling to pay mortgageFLFixedYes
Jan 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jan 27, 2021MortgagesTrouble during payment processFLExplainedYes
Jan 27, 2021MortgagesTrouble during payment processFLExplainedYes
Oct 6, 2020MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 26, 2020MortgagesTrouble during payment processFLExplainedYes
Nov 18, 2019MortgagesTrouble during payment processFLExplainedYes
Nov 7, 2019MortgagesTrouble during payment processFLExplainedYes
Oct 21, 2019Credit reportingImproper use of your reportReporting company used your report improperly-FixedYes
Sep 17, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Feb 6, 2017MortgagesCredit decision / UnderwritingFLExplainedYes
Mar 25, 2016MortgagesCredit decision / UnderwritingFLMoney backNo
Aug 31, 2015MortgagesApplication, originator, mortgage brokerPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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