Auto lender · complaint record
MotoRefi complaints
Filed under MotoRefi, Inc.
Consumers have filed 2 complaints about MotoRefi since 2019, none in the last 12 months. It answered 50% on time and closed 50% with relief for the customer. The most common problem is getting a loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since August 2019
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Dec 17, 2021
MotoRefi complaints by month
The busiest month was August 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How MotoRefi answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top MotoRefi problems
Inside "Getting a loan or lease"
- Fraudulent loan 1
MotoRefi compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | MotoRefiAuto loans & leases | - | 0 | - |
Compare side by side: MotoRefi vs The Savings Group · MotoRefi vs AC AutoPay LLC, Denver, CO Branch · MotoRefi vs CARS Acquisition · MotoRefi vs EA Holdings
What people say about MotoRefi
All experiencesNo experiences with MotoRefi yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest MotoRefi complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 17, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 19, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Fixed |
Questions about MotoRefi
How many complaints does MotoRefi have?
MotoRefi has 2 complaints on record since August 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does MotoRefi respond to complaints?
Yes. MotoRefi answered 50% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with MotoRefi?
The most common problems are getting a loan or lease (1), problems at the end of the loan or lease (1).
Is MotoRefi legit?
MotoRefi is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MotoRefi legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against MotoRefi?
Complain to MotoRefi in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most MotoRefi complaints come from?
Most come from Florida (1), Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about MotoRefi
No comments yet. Start the conversation - questions are welcome too.