Auto lender · complaint record
Motors Financial Acceptance complaints
Filed under MOTORS FINANCIAL ACCEPTANCE CORPORATION
Consumers have filed 3 complaints about Motors Financial Acceptance since 2015, none in the last 12 months. It answered 100% on time and closed 67% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 11, 2020
Motors Financial Acceptance complaints by month
The busiest month was January 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Motors Financial Acceptance answered all time
- Closed with monetary relief133.3%
- Closed with non-monetary relief133.3%
- Closed with explanation133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Motors Financial Acceptance complaints are about
Top Motors Financial Acceptance problems
Motors Financial Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Motors Financial AcceptanceAuto loans & leases | - | 0 | - |
Compare side by side: Motors Financial Acceptance vs The Savings Group · Motors Financial Acceptance vs AC AutoPay LLC, Denver, CO Branch · Motors Financial Acceptance vs CARS Acquisition · Motors Financial Acceptance vs EA Holdings
What people say about Motors Financial Acceptance
All experiencesNo experiences with Motors Financial Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Motors Financial Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 15, 2015 | Auto loans & leases | Managing the loan or lease | Fixed |
| Jan 3, 2015 | Auto loans & leases | Managing the loan or lease | Money back |
Questions about Motors Financial Acceptance
How many complaints does Motors Financial Acceptance have?
Motors Financial Acceptance has 3 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Motors Financial Acceptance respond to complaints?
Yes. Motors Financial Acceptance answered 100% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Motors Financial Acceptance?
The most common problems are managing the loan or lease (2), written notification about debt (1).
Is Motors Financial Acceptance legit?
Motors Financial Acceptance is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Motors Financial Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Motors Financial Acceptance?
Complain to Motors Financial Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Motors Financial Acceptance complaints come from?
Most come from New Jersey (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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