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Complaint log

National Default Servicing complaint log

The newest complaints about National Default Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jan 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jan 27, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Dec 22, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Dec 18, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jun 11, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Mar 6, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Feb 15, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jan 25, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Feb 28, 2023Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jan 4, 2023MortgagesTrouble during payment processCAExplainedYes
Oct 13, 2022MortgagesClosing on a mortgageCAExplainedYes
Jul 6, 2022MortgagesTrouble during payment processNVExplainedYes
May 5, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Apr 20, 2022MortgagesTrouble during payment processCAExplainedYes
Dec 30, 2020Bank accountsManaging an accountBanking errors-ExplainedYes
Oct 15, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Mar 5, 2020MortgagesClosing on a mortgageCAExplainedYes
Jan 31, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
May 23, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Apr 4, 2019MortgagesStruggling to pay mortgageALExplainedYes
Feb 6, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Nov 8, 2018Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Oct 25, 2018Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Sep 26, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 24, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesTrouble during payment processCAExplainedYes
Jul 2, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jun 14, 2018MortgagesStruggling to pay mortgageCAExplainedYes
May 21, 2018Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
May 18, 2018Debt collectionWritten notification about debtDidn't receive notice of right to disputeNVExplainedYes
Mar 22, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Nov 29, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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