Mortgage company · complaint record
National Default Servicing complaints
Filed under National Default Servicing Corporation
Consumers have filed 36 complaints about National Default Servicing since 2017, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #193 of 595
Since November 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 10, 2026
Most complained-about mortgage lenders & servicers
National Default Servicing complaints by month
The busiest month was July 2018 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How National Default Servicing answered all time
- Closed with explanation36100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What National Default Servicing complaints are about
Top National Default Servicing problems
Inside "Struggling to pay mortgage"
- Foreclosure 1
National Default Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | National Default ServicingMortgages | - | 5 | - |
Compare side by side: National Default Servicing vs Midwest Loan Services · National Default Servicing vs Truhome Solutions · National Default Servicing vs NEXA Mortgage · National Default Servicing vs Hilltop
What people say about National Default Servicing
All experiencesNo experiences with National Default Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest National Default Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Dec 22, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Dec 18, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jun 11, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 6, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 15, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jan 25, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Feb 28, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 4, 2023 | Mortgages | Trouble during payment process | Explained |
| Oct 13, 2022 | Mortgages | Closing on a mortgage | Explained |
Questions about National Default Servicing
How many complaints does National Default Servicing have?
National Default Servicing has 36 complaints on record since November 2017, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does National Default Servicing respond to complaints?
Yes. National Default Servicing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with National Default Servicing?
The most common problems are trouble during payment process (9), struggling to pay mortgage (14), closing on a mortgage (5).
Is National Default Servicing legit?
National Default Servicing is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Default Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against National Default Servicing?
Complain to National Default Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most National Default Servicing complaints come from?
Most come from California (31), Nevada (3), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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