Mortgage company · complaint record
New Silver Lending complaints
Filed under New Silver Lending LLC
Consumers have filed 2 complaints about New Silver Lending since 2025, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since February 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 8, 2026
Most complained-about mortgage lenders & servicers
New Silver Lending complaints by month
The busiest month was February 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How New Silver Lending answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top New Silver Lending problems
Inside "Trouble during payment process"
- Paying off the loan 1
New Silver Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | New Silver LendingMortgages | - | 1 | - |
Compare side by side: New Silver Lending vs Midwest Loan Services · New Silver Lending vs Truhome Solutions · New Silver Lending vs NEXA Mortgage · New Silver Lending vs Hilltop
What people say about New Silver Lending
All experiencesNo experiences with New Silver Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest New Silver Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 8, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Feb 5, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
Questions about New Silver Lending
How many complaints does New Silver Lending have?
New Silver Lending has 2 complaints on record since February 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does New Silver Lending respond to complaints?
Yes. New Silver Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with New Silver Lending?
The most common problems are trouble during payment process (1), struggling to pay mortgage (1).
Is New Silver Lending legit?
New Silver Lending is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is New Silver Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against New Silver Lending?
Complain to New Silver Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most New Silver Lending complaints come from?
Most come from Florida (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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