Debt collection
Npas debt collection complaints
Consumers have filed 148 complaints about Npas's debt collection, 24 in the last 12 months. Npas answered 100% on time and closed 0% with relief. See the whole Npas record.
Npas against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Npas | 24 | 100% | 0% |
Latest Npas debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 14, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Dec 9, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 29, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 4, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 11, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 16, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 24, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 15, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 24, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 23, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 5, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 5, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 22, 2019 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 18, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 23, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jul 16, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 18, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 29, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 16, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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