Debt collector · complaint record
Npas complaints
Filed under NPAS, Inc.
Consumers have filed 148 complaints about Npas since 2018, 24 of them in the last 12 months (+26% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 148
- Last 12 months
- 24
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #482 of 1,963
Since February 2018
+26% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 26, 2026
Most complained-about debt collectors
Npas complaints by month
The busiest month was September 2019 (7 complaints). Complaints in the last 12 months are up 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Npas answered all time
- Closed with explanation148100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Npas problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 41
- Debt was paid 34
- Debt was result of identity theft 2
Where Npas complaints come from
Most complaints: Texas (26), Florida (18), Virginia (13), Tennessee (12), Georgia (11).
Npas compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | NpasDebt collection | - | 24 | - |
Compare side by side: Npas vs Green Square · Npas vs EMoneyUSA · Npas vs Mullooly Jeffrey Rooney & Flynn · Npas vs Credit World Services
What people say about Npas
All experiencesNo experiences with Npas yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Npas complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 22, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Aug 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 21, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Npas
How many complaints does Npas have?
Npas has 148 complaints on record since February 2018, including 24 in the last 12 months and 1 in the last 30 days. That makes it number 988 of every company by complaints this year.
Does Npas respond to complaints?
Yes. Npas answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Npas?
The most common problems are attempts to collect debt not owed (77), written notification about debt (20), false statements or representation (20).
Is Npas legit?
Npas is a real company with a public complaint record: consumers have complained about it 148 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Npas legit? for the signals, red flags and how to protect yourself.
Are complaints about Npas going up or down?
Up. There were 24 complaints in the last 12 months against 19 in the 12 before (+26%). See every month.
How do I file a complaint against Npas?
Complain to Npas in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Npas complaints come from?
Most come from Texas (26), Florida (18), Virginia (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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