Debt collection
ONLINE Information Services debt collection complaints
Consumers have filed 3,349 complaints about ONLINE Information Services's debt collection, 1,024 in the last 12 months (+62%). ONLINE Information Services answered 100% on time and closed 23% with relief. See the whole ONLINE Information Services record.
ONLINE Information Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | ONLINE Information Services | 1,024 | 100% | 23% |
Latest ONLINE Information Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Oct 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 9, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 6, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Fixed |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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