Debt collection
Oportun debt collection complaints
Consumers have filed 627 complaints about Oportun's debt collection, 301 in the last 12 months (+128%). Oportun answered 100% on time and closed 0% with relief. See the whole Oportun record.
Oportun against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Oportun | 301 | 100% | 0% |
Latest Oportun debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 19, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 17, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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