Debt collection
Optimum Outcomes debt collection complaints
Consumers have filed 590 complaints about Optimum Outcomes's debt collection, 3 in the last 12 months. Optimum Outcomes answered 100% on time and closed 0% with relief. See the whole Optimum Outcomes record.
Optimum Outcomes against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Optimum Outcomes | 3 | 100% | 0% |
Latest Optimum Outcomes debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 1, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 27, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 14, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 10, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 8, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 19, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 23, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 20, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 16, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 25, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 11, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 13, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 5, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 16, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 24, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 24, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 22, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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