Debt collector · complaint record
Optimum Outcomes complaints
Filed under Optimum Outcomes, Inc.
Consumers have filed 641 complaints about Optimum Outcomes since 2013, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 641
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,125 of 1,963
Since December 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 15, 2026
Most complained-about debt collectors
Optimum Outcomes complaints by month
The busiest month was December 2016 (22 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Optimum Outcomes answered all time
- Closed with explanation64099.8%
- Closed10.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Optimum Outcomes complaints are about
Top Optimum Outcomes problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 87
- Debt was paid 39
- Debt was result of identity theft 20
- Debt was already discharged in bankruptcy and is no longer owed 5
Where Optimum Outcomes complaints come from
Most complaints: North Carolina (245), Georgia (119), Florida (79), Wisconsin (36), Texas (35).
Optimum Outcomes compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Optimum OutcomesDebt collection | - | 3 | - |
Compare side by side: Optimum Outcomes vs Green Square · Optimum Outcomes vs EMoneyUSA · Optimum Outcomes vs Mullooly Jeffrey Rooney & Flynn · Optimum Outcomes vs Credit World Services
What people say about Optimum Outcomes
All experiencesNo experiences with Optimum Outcomes yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Optimum Outcomes complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 1, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 27, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 14, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 10, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 8, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 19, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Optimum Outcomes
How many complaints does Optimum Outcomes have?
Optimum Outcomes has 641 complaints on record since December 2013, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Optimum Outcomes respond to complaints?
Yes. Optimum Outcomes answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Optimum Outcomes?
The most common problems are attempts to collect debt not owed (151), communication tactics (70), cont'd attempts collect debt not owed (140).
Is Optimum Outcomes legit?
Optimum Outcomes is a real company with a public complaint record: consumers have complained about it 641 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Optimum Outcomes legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Optimum Outcomes?
Complain to Optimum Outcomes in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Optimum Outcomes complaints come from?
Most come from North Carolina (245), Georgia (119), Florida (79). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Optimum Outcomes
No comments yet. Start the conversation - questions are welcome too.