Debt collection
Optimum Outcomes debt collection complaints
Consumers have filed 590 complaints about Optimum Outcomes's debt collection, 3 in the last 12 months. Optimum Outcomes answered 100% on time and closed 0% with relief. See the whole Optimum Outcomes record.
Optimum Outcomes against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Optimum Outcomes | 3 | 100% | 0% |
Latest Optimum Outcomes debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 13, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 13, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 15, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 10, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 8, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 1, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 30, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 8, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 25, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 13, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 3, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 2, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 18, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 12, 2021 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Feb 11, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 29, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 2, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 26, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 18, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Aug 30, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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