Debt collection
Optimum Outcomes debt collection complaints
Consumers have filed 590 complaints about Optimum Outcomes's debt collection, 3 in the last 12 months. Optimum Outcomes answered 100% on time and closed 0% with relief. See the whole Optimum Outcomes record.
Optimum Outcomes against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Optimum Outcomes | 3 | 100% | 0% |
Latest Optimum Outcomes debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 17, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 14, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 11, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 7, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 22, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 24, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 16, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 22, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 7, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 2, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 27, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 10, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 27, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 27, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 19, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 19, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 16, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 18, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 17, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 12, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 13, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 2, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 25, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 3, 2019 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Oct 3, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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