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Mortgages

Paramount GR mortgages complaints

Consumers have filed 198 complaints about Paramount GR's mortgages, 78 in the last 12 months (+144%). Paramount GR answered 100% on time and closed 0% with relief. See the whole Paramount GR record.

Paramount GR against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Paramount GR78+144%100%0%198

Every mortgage company ranked

Latest Paramount GR mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingARExplainedYes
Aug 20, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 14, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedNo
Aug 13, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 12, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Aug 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processUTExplainedYes
Aug 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jul 30, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Jul 23, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMDExplainedYes
Jul 10, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
May 7, 2025MortgagesTrouble during payment processFees chargedTXExplainedYes
Apr 28, 2025MortgagesTrouble during payment processLoan sold or transferred to another companySCExplainedYes
Apr 24, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresALExplainedYes
Apr 11, 2025MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Mar 25, 2025MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Feb 7, 2025MortgagesTrouble during payment processFees chargedCAMoney backYes
Jan 28, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 16, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jan 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingOKExplainedYes
Jan 2, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Sep 17, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCOExplainedYes
Aug 6, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jul 3, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCOExplainedNo
May 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Mar 20, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Feb 1, 2024MortgagesTrouble during payment processFees chargedTNExplainedYes
Jan 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 9, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOExplainedYes
Dec 16, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 2, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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