Mortgage company · complaint record
Payment Servicing complaints
Filed under Payment Servicing Corporation
Consumers have filed 1 complaint about Payment Servicing since 2025, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since June 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 5, 2025
Payment Servicing complaints by month
The busiest month was June 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Payment Servicing answered all time
- Closed with non-monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Payment Servicing problems
Inside "Trouble during payment process"
- Fees charged 1
Payment Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Payment ServicingMortgages | - | 0 | - |
Compare side by side: Payment Servicing vs Midwest Loan Services · Payment Servicing vs Truhome Solutions · Payment Servicing vs NEXA Mortgage · Payment Servicing vs Hilltop
What people say about Payment Servicing
All experiencesNo experiences with Payment Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Payment Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2025 | Mortgages | Trouble during payment processFees charged | Fixed |
Questions about Payment Servicing
How many complaints does Payment Servicing have?
Payment Servicing has 1 complaint on record since June 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Payment Servicing respond to complaints?
Yes. Payment Servicing answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Payment Servicing?
The most common problems are trouble during payment process (1).
Is Payment Servicing legit?
Payment Servicing is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Payment Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Payment Servicing?
Complain to Payment Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Payment Servicing complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Payment Servicing
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