Debt collection
PayPal debt collection complaints
Consumers have filed 1,724 complaints about PayPal's debt collection, 221 in the last 12 months (+4%). PayPal answered 99.5% on time and closed 53% with relief. See the whole PayPal record.
PayPal against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | PayPal | 221 | 99.5% | 53% |
Latest PayPal debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Sep 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Sep 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Aug 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Aug 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Aug 20, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 10, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Aug 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Aug 3, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Fixed |
| Aug 1, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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