Debt collection
PayPal debt collection complaints
Consumers have filed 1,724 complaints about PayPal's debt collection, 221 in the last 12 months (+4%). PayPal answered 99.5% on time and closed 53% with relief. See the whole PayPal record.
PayPal against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | PayPal | 221 | 99.5% | 53% |
Latest PayPal debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 26, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | In progress |
| Oct 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 23, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | In progress |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Money back |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 9, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Oct 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Sep 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Sep 22, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Sep 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 17, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about PayPal
No comments yet. Start the conversation - questions are welcome too.