Mortgage company · complaint record
Pivot Financial Partners complaints
Filed under Pivot Financial Partners, Inc.
Consumers have filed 3 complaints about Pivot Financial Partners since 2022, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 14, 2023
Pivot Financial Partners complaints by month
The busiest month was May 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pivot Financial Partners answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Pivot Financial Partners problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Pivot Financial Partners compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Pivot Financial PartnersMortgages | - | 0 | - |
Compare side by side: Pivot Financial Partners vs Midwest Loan Services · Pivot Financial Partners vs Truhome Solutions · Pivot Financial Partners vs NEXA Mortgage · Pivot Financial Partners vs Hilltop
What people say about Pivot Financial Partners
All experiencesNo experiences with Pivot Financial Partners yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pivot Financial Partners complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 28, 2023 | Mortgages | Trouble during payment process | Explained |
| May 5, 2022 | Mortgages | Trouble during payment process | Explained |
Questions about Pivot Financial Partners
How many complaints does Pivot Financial Partners have?
Pivot Financial Partners has 3 complaints on record since May 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Pivot Financial Partners respond to complaints?
Yes. Pivot Financial Partners answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pivot Financial Partners?
The most common problems are trouble during payment process (3).
Is Pivot Financial Partners legit?
Pivot Financial Partners is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pivot Financial Partners legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pivot Financial Partners?
Complain to Pivot Financial Partners in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pivot Financial Partners complaints come from?
Most come from California (1), Colorado (1), Kansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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