Mortgage company · complaint record
Point Escrow complaints
Filed under POINT ESCROW, LLC
Consumers have filed 1 complaint about Point Escrow since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 14, 2017
Point Escrow complaints by month
The busiest month was February 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Point Escrow answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Point Escrow problems
Point Escrow compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Point EscrowMortgages | - | 0 | - |
Compare side by side: Point Escrow vs Midwest Loan Services · Point Escrow vs Truhome Solutions · Point Escrow vs NEXA Mortgage · Point Escrow vs Hilltop
What people say about Point Escrow
All experiencesNo experiences with Point Escrow yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Point Escrow complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 14, 2017 | Mortgages | Settlement process and costs | Explained |
Questions about Point Escrow
How many complaints does Point Escrow have?
Point Escrow has 1 complaint on record since February 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Point Escrow respond to complaints?
Yes. Point Escrow answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Point Escrow?
The most common problems are settlement process and costs (1).
Is Point Escrow legit?
Point Escrow is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Point Escrow legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Point Escrow?
Complain to Point Escrow in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Point Escrow complaints come from?
Most come from Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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