Debt collection
Popular Bank debt collection complaints
Consumers have filed 15 complaints about Popular Bank's debt collection. See the whole Popular Bank record.
Popular Bank against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Popular Bank | 0 | - | - |
Latest Popular Bank debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 6, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 10, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 13, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 21, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 6, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 2, 2017 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| May 12, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 13, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 31, 2015 | Debt collection | False statements or representationIndicated shouldn't respond to lawsuit | Explained |
| Oct 15, 2014 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Aug 4, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 16, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 13, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2014 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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