Debt collection
Populus Financial debt collection complaints
Consumers have filed 1,070 complaints about Populus Financial's debt collection, 40 in the last 12 months (+18%). Populus Financial answered 100% on time and closed 0% with relief. See the whole Populus Financial record.
Populus Financial against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Populus Financial (ACE Cash Express) | 40 | 100% | 0% |
Latest Populus Financial debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 21, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jun 20, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 17, 2025 | Debt collection | Electronic communicationsUsed obscene, profane, or other abusive language | Explained |
| Jun 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| May 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 6, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 15, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 14, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 13, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 12, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 19, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 21, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 8, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jun 29, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 25, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 7, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 13, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 18, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 14, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 16, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 12, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Populus Financial
No comments yet. Start the conversation - questions are welcome too.