Debt collection
Populus Financial debt collection complaints
Consumers have filed 1,070 complaints about Populus Financial's debt collection, 40 in the last 12 months (+18%). Populus Financial answered 100% on time and closed 0% with relief. See the whole Populus Financial record.
Populus Financial against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Populus Financial (ACE Cash Express) | 40 | 100% | 0% |
Latest Populus Financial debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 26, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 19, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 20, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 23, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 7, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Apr 12, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 5, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 4, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Mar 2, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 22, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 22, 2022 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Feb 18, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 12, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 11, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 10, 2022 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Feb 9, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 8, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 31, 2022 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jan 25, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 21, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 19, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 11, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 11, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jan 7, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 7, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 6, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jan 4, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Dec 17, 2021 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Dec 17, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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