Mortgage company · complaint record
Potomac Trust Mortgage complaints
Filed under Potomac Trust Mortgage Company LLC
Consumers have filed 1 complaint about Potomac Trust Mortgage since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 19, 2021
Potomac Trust Mortgage complaints by month
The busiest month was April 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Potomac Trust Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Potomac Trust Mortgage problems
Potomac Trust Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Potomac Trust MortgageMortgages | - | 0 | - |
Compare side by side: Potomac Trust Mortgage vs Midwest Loan Services · Potomac Trust Mortgage vs Truhome Solutions · Potomac Trust Mortgage vs NEXA Mortgage · Potomac Trust Mortgage vs Hilltop
What people say about Potomac Trust Mortgage
All experiencesNo experiences with Potomac Trust Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Potomac Trust Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 19, 2021 | Mortgages | Trouble during payment process | Explained |
Questions about Potomac Trust Mortgage
How many complaints does Potomac Trust Mortgage have?
Potomac Trust Mortgage has 1 complaint on record since April 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Potomac Trust Mortgage respond to complaints?
Yes. Potomac Trust Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Potomac Trust Mortgage?
The most common problems are trouble during payment process (1).
Is Potomac Trust Mortgage legit?
Potomac Trust Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Potomac Trust Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Potomac Trust Mortgage?
Complain to Potomac Trust Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Potomac Trust Mortgage complaints come from?
Most come from Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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