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Debt collector · complaint record

Professional Recovery complaints

Consumers have filed 10 complaints about Professional Recovery since 2017, none in the last 12 months. It answered 90% on time and closed 30% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
10

Since September 2017

Last 12 months
0

new vs the year before

Answered on time
90%

Industry: 96.5%

Closed with relief
30%

Typical debt collector: 24%

Last 30 days
0

Newest: Mar 14, 2023

Rank
-

Professional Recovery complaints by month

The busiest month was August 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Professional Recovery answered all time

  • Closed with non-monetary relief330%
  • Closed with explanation770%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Professional Recovery complaints are about

  • Debt collection770%
  • Credit reporting330%

Top Professional Recovery problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 2
  • Debt was result of identity theft 2
  • Debt was paid 1

Professional Recovery compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Professional RecoveryDebt collection-0new90%30%-

Compare side by side: Professional Recovery vs Green Square · Professional Recovery vs EMoneyUSA · Professional Recovery vs Mullooly Jeffrey Rooney & Flynn · Professional Recovery vs Credit World Services

What people say about Professional Recovery

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Latest Professional Recovery complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 14, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Jan 17, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 25, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseINFixedYes
Aug 3, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftINExplainedYes
Aug 3, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftINExplainedYes
Mar 10, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursINFixedYes
Dec 9, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseINFixedNo
Oct 30, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Oct 23, 2020Debt collectionAttempts to collect debt not owedDebt was paidINExplainedYes
Sep 1, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes

Questions about Professional Recovery

How many complaints does Professional Recovery have?

Professional Recovery has 10 complaints on record since September 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Professional Recovery respond to complaints?

Yes. Professional Recovery answered 90% of its complaints on time (within 15 days) and closed 30% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Professional Recovery?
Is Professional Recovery legit?

Professional Recovery is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Recovery legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Professional Recovery?

Complain to Professional Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Professional Recovery complaints come from?

Most come from Indiana (9), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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