Mortgage company · complaint record
Red Star Mortgage complaints
Consumers have filed 1 complaint about Red Star Mortgage since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 31, 2025
Red Star Mortgage complaints by month
The busiest month was May 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Red Star Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Red Star Mortgage problems
Inside "Trouble during payment process"
- Fees charged 1
Red Star Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Red Star MortgageMortgages | - | 0 | - |
Compare side by side: Red Star Mortgage vs Midwest Loan Services · Red Star Mortgage vs Truhome Solutions · Red Star Mortgage vs NEXA Mortgage · Red Star Mortgage vs Hilltop
What people say about Red Star Mortgage
All experiencesNo experiences with Red Star Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Red Star Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 31, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
Questions about Red Star Mortgage
How many complaints does Red Star Mortgage have?
Red Star Mortgage has 1 complaint on record since May 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Red Star Mortgage respond to complaints?
Yes. Red Star Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Red Star Mortgage?
The most common problems are trouble during payment process (1).
Is Red Star Mortgage legit?
Red Star Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Red Star Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Red Star Mortgage?
Complain to Red Star Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Red Star Mortgage complaints come from?
Most come from Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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