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Money transfers & apps

Relay Financial money transfers & apps complaints

Consumers have filed 32 complaints about Relay Financial's money transfers & apps, 19 in the last 12 months. Relay Financial answered 63.2% on time and closed 6% with relief. See the whole Relay Financial record.

Relay Financial against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Relay Financial19new63.2%6%32

Every payment company ranked

Latest Relay Financial money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Money transfers & appsOther transaction problemNJIn progressYes
Sep 3, 2026Money transfers & appsMoney was not available when promisedTXMoney backYes
Jul 30, 2026Money transfers & appsOther transaction problemTXExplainedYes
Jul 14, 2026Money transfers & appsOther service problemFLExplainedNo
May 20, 2026Money transfers & appsFraud or scamNYExplainedYes
Apr 2, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Mar 24, 2026Money transfers & appsOther transaction problemCAExplainedYes
Mar 20, 2026Money transfers & appsFraud or scamWAExplainedYes
Mar 19, 2026Money transfers & appsOther transaction problemWYExplainedYes
Mar 17, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Mar 3, 2026Money transfers & appsOther transaction problemTXExplainedYes
Feb 19, 2026Money transfers & appsOther transaction problemWYExplainedNo
Jan 26, 2026Money transfers & appsOther transaction problemWYExplainedNo
Jan 23, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
Jan 5, 2026Money transfers & appsFraud or scamILExplainedNo
Dec 15, 2025Money transfers & appsMoney was not available when promised-ExplainedYes
Dec 11, 2025Money transfers & appsFraud or scamNCExplainedYes
Dec 10, 2025Money transfers & appsFraud or scamFLExplainedNo
Nov 17, 2025Money transfers & appsMoney was not available when promised-ExplainedNo
Nov 14, 2025Money transfers & appsFraud or scamILExplainedYes
Oct 21, 2025Money transfers & appsOther transaction problemMAExplainedNo
Sep 12, 2025Money transfers & appsFraud or scamFLExplainedNo
Sep 12, 2025Money transfers & appsConfusing or missing disclosuresFLExplainedNo
Sep 5, 2025Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedNo
Aug 25, 2025Money transfers & appsFraud or scamOHExplainedYes
Aug 18, 2025Money transfers & appsProblem with customer serviceCAExplainedNo
Apr 4, 2025Money transfers & appsOther transaction problemGAExplainedYes
Dec 31, 2024Money transfers & appsOther transaction problemNYExplainedYes
Oct 3, 2024Money transfers & appsOther transaction problemMDExplainedYes
Apr 30, 2024Money transfers & appsOther transaction problemGAExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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