Mortgage company · complaint record
Residential First Capital complaints
Filed under Thayer Properties Inc. DBA Residential First Capital
Consumers have filed 4 complaints about Residential First Capital since 2022, 3 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 3
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #250 of 595
Since April 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 22, 2026
Most complained-about mortgage lenders & servicers
Residential First Capital complaints by month
The busiest month was May 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Residential First Capital answered all time
- Closed with monetary relief125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Residential First Capital complaints are about
Top Residential First Capital problems
Inside "Struggling to pay mortgage"
- Foreclosure 3
Residential First Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Residential First CapitalMortgages | - | 3 | - |
Compare side by side: Residential First Capital vs Midwest Loan Services · Residential First Capital vs Truhome Solutions · Residential First Capital vs NEXA Mortgage · Residential First Capital vs Hilltop
What people say about Residential First Capital
All experiencesNo experiences with Residential First Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Residential First Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 22, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| May 15, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| May 13, 2026 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| Apr 8, 2022 | Money transfers & apps | Fraud or scam | Money back |
Questions about Residential First Capital
How many complaints does Residential First Capital have?
Residential First Capital has 4 complaints on record since April 2022, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Residential First Capital respond to complaints?
Yes. Residential First Capital answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Residential First Capital?
The most common problems are struggling to pay mortgage (3), fraud or scam (1).
Is Residential First Capital legit?
Residential First Capital is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Residential First Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Residential First Capital?
Complain to Residential First Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Residential First Capital complaints come from?
Most come from California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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