Debt collection
Rfna debt collection complaints
Consumers have filed 383 complaints about Rfna's debt collection, 108 in the last 12 months (+21%). Rfna answered 100% on time and closed 5% with relief. See the whole Rfna record.
Rfna against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Rfna | 108 | 100% | 5% |
Latest Rfna debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 25, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 24, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Sep 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 8, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 31, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 29, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 20, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 16, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 7, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 4, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 1, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 28, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jul 26, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 22, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jul 8, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jul 5, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jul 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jun 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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