Credit reporting
Rocket Mortgage credit reporting complaints
Consumers have filed 1,201 complaints about Rocket Mortgage's credit reporting, 476 in the last 12 months (+164%). Rocket Mortgage answered 100% on time and closed 0% with relief. See the whole Rocket Mortgage record.
Rocket Mortgage against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Rocket Mortgage | 476 | 100% | 0% |
Latest Rocket Mortgage credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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