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Saddleback Acceptance complaints

Consumers have filed 6 complaints about Saddleback Acceptance since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is repossession.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
6

Since May 2018

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 98.2%

Closed with relief
0%

Typical auto lender: 9%

Last 30 days
0

Newest: Sep 10, 2023

Rank
-

Saddleback Acceptance complaints by month

The busiest month was May 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Saddleback Acceptance answered all time

  • Closed with explanation6100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Saddleback Acceptance complaints are about

  • Auto loans & leases583%
  • Debt collection117%

Top Saddleback Acceptance problems

Inside "Repossession"

  • Damage caused or loss of personal items in vehicle during the actual repossession 1
  • Loan balance remaining after the vehicle is repossessed and sold 1

Saddleback Acceptance compared with other auto lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1The Savings GroupAuto loans & leases6341-13%100%2%C
2AC AutoPay LLC, Denver, CO BranchAuto loans & leases6038-22%100%0%C
3CARS AcquisitionAuto loans & leases8134+13%97.1%32%A
4EA HoldingsAuto loans & leases333+74%75.8%0%F
5Innovate ManagedAuto loans & leases632+39%50%0%F
6Cooley EnterprisesAuto loans & leases831+19%0%14%F
7Challenge Financial ServicesAuto loans & leases527+50%70.4%0%F
8Saddleback AcceptanceAuto loans & leases-0new100%0%-

Compare side by side: Saddleback Acceptance vs The Savings Group · Saddleback Acceptance vs AC AutoPay LLC, Denver, CO Branch · Saddleback Acceptance vs CARS Acquisition · Saddleback Acceptance vs EA Holdings

What people say about Saddleback Acceptance

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Latest Saddleback Acceptance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 10, 2023Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Aug 30, 2023Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Mar 17, 2022Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Dec 30, 2019Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Jun 6, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
May 10, 2018Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes

Questions about Saddleback Acceptance

How many complaints does Saddleback Acceptance have?

Saddleback Acceptance has 6 complaints on record since May 2018, including 0 in the last 12 months and 0 in the last 30 days.

Does Saddleback Acceptance respond to complaints?

Yes. Saddleback Acceptance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Saddleback Acceptance?
Is Saddleback Acceptance legit?

Saddleback Acceptance is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Saddleback Acceptance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Saddleback Acceptance?

Complain to Saddleback Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Saddleback Acceptance complaints come from?

Most come from California (4), Arizona (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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