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Complaint log

Seterus complaint log

The newest complaints about Seterus, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 16, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNYNo timely replyNo
Feb 14, 2019Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Feb 12, 2019MortgagesTrouble during payment processDEExplainedYes
Feb 11, 2019Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Feb 11, 2019MortgagesTrouble during payment processTXExplainedYes
Feb 8, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Feb 8, 2019MortgagesTrouble during payment processPRExplainedYes
Feb 7, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Feb 7, 2019MortgagesIncorrect information on your reportAccount information incorrectCAExplainedYes
Feb 6, 2019MortgagesTrouble during payment processFLExplainedYes
Feb 5, 2019MortgagesTrouble during payment processGAExplainedYes
Feb 4, 2019MortgagesTrouble during payment processCTExplainedYes
Feb 2, 2019Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Feb 2, 2019MortgagesTrouble during payment processCTExplainedYes
Feb 2, 2019Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyGAExplainedYes
Feb 1, 2019Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyGAExplainedYes
Feb 1, 2019MortgagesTrouble during payment processMNExplainedYes
Feb 1, 2019Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Feb 1, 2019MortgagesStruggling to pay mortgageINExplainedYes
Jan 31, 2019MortgagesTrouble during payment processNYExplainedYes
Jan 30, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Jan 29, 2019MortgagesTrouble during payment processLAExplainedYes
Jan 28, 2019MortgagesTrouble during payment processMIExplainedYes
Jan 23, 2019Credit reportingIncorrect information on your reportAccount status incorrectORExplainedYes
Jan 23, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Jan 22, 2019MortgagesTrouble during payment processCAExplainedYes
Jan 21, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAExplainedYes
Jan 20, 2019MortgagesIncorrect information on your reportAccount information incorrectMAExplainedYes
Jan 19, 2019Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jan 18, 2019MortgagesTrouble during payment processCAExplainedYes
Jan 18, 2019MortgagesStruggling to pay mortgageFLExplainedYes
Jan 17, 2019MortgagesTrouble during payment processINExplainedYes
Jan 16, 2019MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Jan 16, 2019MortgagesTrouble during payment processNYExplainedYes
Jan 16, 2019MortgagesTrouble during payment processNVExplainedYes
Jan 15, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Jan 11, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Jan 11, 2019MortgagesTrouble during payment processNYExplainedYes
Jan 9, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jan 8, 2019MortgagesStruggling to pay mortgageNJExplainedYes
Jan 8, 2019MortgagesTrouble during payment processPRExplainedYes
Jan 8, 2019MortgagesStruggling to pay mortgageNJExplainedYes
Jan 5, 2019MortgagesStruggling to pay mortgageMDExplainedYes
Jan 4, 2019MortgagesTrouble during payment processFLExplainedYes
Jan 4, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Jan 3, 2019MortgagesStruggling to pay mortgageTXExplainedYes
Jan 3, 2019MortgagesTrouble during payment processCAExplainedYes
Jan 3, 2019MortgagesTrouble during payment processNJExplainedYes
Dec 29, 2018MortgagesTrouble during payment processNYExplainedYes
Dec 29, 2018MortgagesTrouble during payment processNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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