Auto loans & leases
Southwest Acceptance Finance auto loans & leases complaints
Consumers have filed 7 complaints about Southwest Acceptance Finance's auto loans & leases, 5 in the last 12 months. Southwest Acceptance Finance answered 40% on time and closed 0% with relief. See the whole Southwest Acceptance Finance record.
Southwest Acceptance Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Southwest Acceptance Finance | 5 | 40% | 0% |
Latest Southwest Acceptance Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| May 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 28, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 21, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jan 5, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 21, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 4, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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