Auto loans & leases
Bridgecrest auto loans & leases complaints
Consumers have filed 3,330 complaints about Bridgecrest's auto loans & leases, 1,019 in the last 12 months (+29%). Bridgecrest answered 99.5% on time and closed 0% with relief. See the whole Bridgecrest record.
Bridgecrest against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Bridgecrest auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 29, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 26, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 24, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 24, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 23, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 23, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 23, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 23, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Oct 23, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 23, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | In progress |
| Oct 22, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 22, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | In progress |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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