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Auto loans & leases

Westlake Financial auto loans & leases complaints

Consumers have filed 6,159 complaints about Westlake Financial's auto loans & leases, 1,921 in the last 12 months (+69%). Westlake Financial answered 100% on time and closed 0% with relief. See the whole Westlake Financial record.

Westlake Financial against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840

Every auto lender ranked

Latest Westlake Financial auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Auto loans & leasesRepossessionCompany explaining amount owedCAExplainedYes
Nov 11, 2026Auto loans & leasesRepossessionCompany explaining amount owedTXExplainedYes
Nov 11, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgePAExplainedYes
Nov 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemLAExplainedYes
Nov 11, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsVAExplainedYes
Nov 10, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionNCExplainedYes
Nov 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Nov 10, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionMNExplainedYes
Nov 10, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCOExplainedYes
Nov 9, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Nov 9, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Nov 7, 2026Auto loans & leasesGetting a loan or leaseDid not receive car titleCAExplainedYes
Nov 7, 2026Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Nov 7, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTNExplainedYes
Nov 6, 2026Auto loans & leasesRepossessionNotice to repossessNYExplainedYes
Nov 6, 2026Auto loans & leasesManaging the loan or leaseBilling problemAEExplainedYes
Nov 6, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanTXExplainedYes
Nov 6, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedSCExplainedYes
Nov 6, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionNVExplainedYes
Nov 6, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 5, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Nov 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
Nov 5, 2026Auto loans & leasesRepossessionVoluntary repossessionSCExplainedYes
Nov 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILExplainedYes
Nov 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemLAExplainedYes
Nov 4, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectOHExplainedYes
Nov 4, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Nov 4, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNJExplainedYes
Nov 4, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNVExplainedYes
Nov 4, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNJExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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