Auto loans & leases
Wells Fargo auto loans & leases complaints
Consumers have filed 6,683 complaints about Wells Fargo's auto loans & leases, 686 in the last 12 months (+40%). Wells Fargo answered 100% on time and closed 19% with relief. See the whole Wells Fargo record.
Wells Fargo against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Wells Fargo auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 2, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Nov 2, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | In progress |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 1, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | In progress |
| Oct 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 28, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 28, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 28, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | In progress |
| Oct 28, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 27, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 26, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 25, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 25, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 23, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 23, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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