Auto loans & leases
Santander Holdings USA auto loans & leases complaints
Consumers have filed 5,915 complaints about Santander Holdings USA's auto loans & leases, 2,463 in the last 12 months (+55%). Santander Holdings USA answered 100% on time and closed 36% with relief. See the whole Santander Holdings USA record.
Santander Holdings USA against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Santander Holdings USA auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Nov 6, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 6, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 5, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Nov 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Fixed |
| Nov 4, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 4, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Fixed |
| Nov 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Nov 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Nov 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Nov 3, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 3, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Nov 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Nov 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Fixed |
| Nov 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Nov 2, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| Nov 1, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Nov 1, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Oct 31, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Fixed |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 30, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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