Debt collection
Southwest Collection Services debt collection complaints
Consumers have filed 50 complaints about Southwest Collection Services's debt collection, 2 in the last 12 months. Southwest Collection Services answered 100% on time and closed 50% with relief. See the whole Southwest Collection Services record.
Southwest Collection Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Southwest Collection Services | 2 | 100% | 50% |
Latest Southwest Collection Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 7, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 6, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 2, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 20, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 4, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 4, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 30, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 29, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 30, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 21, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 1, 2021 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Sep 29, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to turn you in to immigration or deport you | Explained |
| Sep 6, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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