Complaint log
Southwest Collection Services complaint log
The newest complaints about Southwest Collection Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 7, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 8, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 2, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 30, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 20, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 19, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 28, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 4, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 4, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 30, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 29, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 30, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 21, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 1, 2021 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Nov 13, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 29, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to turn you in to immigration or deport you | Explained |
| Sep 6, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 25, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 6, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 23, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 15, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 1, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 30, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Nov 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 13, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 21, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 5, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 26, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 10, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works