Debt collector · complaint record
Southwest Collection Services complaints
Filed under SOUTHWEST COLLECTION SERVICES INC.
Consumers have filed 61 complaints about Southwest Collection Services since 2018, 2 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 61
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since January 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 5, 2025
Most complained-about debt collectors
Southwest Collection Services complaints by month
The busiest month was November 2019 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Southwest Collection Services answered all time
- Closed with monetary relief11.6%
- Closed with non-monetary relief46.6%
- Closed with explanation5691.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Southwest Collection Services complaints are about
Top Southwest Collection Services problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 12
- Debt was result of identity theft 7
- Debt was paid 3
Where Southwest Collection Services complaints come from
Most complaints: California (53), Nevada (2), Florida (1), Louisiana (1), Arkansas (1).
Southwest Collection Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Southwest Collection ServicesDebt collection | - | 2 | - |
Compare side by side: Southwest Collection Services vs Green Square · Southwest Collection Services vs EMoneyUSA · Southwest Collection Services vs Mullooly Jeffrey Rooney & Flynn · Southwest Collection Services vs Credit World Services
What people say about Southwest Collection Services
All experiencesNo experiences with Southwest Collection Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Southwest Collection Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 7, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 8, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 2, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 30, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Southwest Collection Services
How many complaints does Southwest Collection Services have?
Southwest Collection Services has 61 complaints on record since January 2018, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Southwest Collection Services respond to complaints?
Yes. Southwest Collection Services answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Southwest Collection Services?
The most common problems are attempts to collect debt not owed (22), written notification about debt (7), took or threatened to take negative or legal action (10).
Is Southwest Collection Services legit?
Southwest Collection Services is a real company with a public complaint record: consumers have complained about it 61 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Southwest Collection Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Southwest Collection Services?
Complain to Southwest Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Southwest Collection Services complaints come from?
Most come from California (53), Nevada (2), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Southwest Collection Services
No comments yet. Start the conversation - questions are welcome too.