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Debt collector · complaint record

SSRM complaints

Consumers have filed 7 complaints about SSRM since 2024, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
7

Since March 2024

Last 12 months
2

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 18, 2026

Rank
#1,275 of 1,963

Most complained-about debt collectors

SSRM complaints by month

The busiest month was May 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How SSRM answered all time

  • Closed with explanation228.6%
  • Untimely response571.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What SSRM complaints are about

  • Debt collection686%
  • Credit reporting114%

Top SSRM problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 2
  • Debt was result of identity theft 1

SSRM compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8SSRMDebt collection-2new0%0%-

Compare side by side: SSRM vs Green Square · SSRM vs EMoneyUSA · SSRM vs Mullooly Jeffrey Rooney & Flynn · SSRM vs Credit World Services

What people say about SSRM

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Latest SSRM complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXNo timely replyNo
Dec 9, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMSNo timely replyNo
Jun 2, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLANo timely replyNo
May 8, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftLANo timely replyNo
May 7, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLANo timely replyNo
Jun 19, 2024Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Mar 23, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes

Questions about SSRM

How many complaints does SSRM have?

SSRM has 7 complaints on record since March 2024, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does SSRM respond to complaints?

Yes. SSRM answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with SSRM?
Is SSRM legit?

SSRM is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SSRM legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against SSRM?

Complain to SSRM in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most SSRM complaints come from?

Most come from Louisiana (5), Mississippi (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about SSRM

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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